Refund & Return Policy

At Aflora, your satisfaction and safety are our top priorities. Please read our policy carefully before placing an order.

All Sales Are Final

We do not accept returns, refunds, or exchanges for any products due to sanitation and hygiene reasons. Once a product is sold, the sale is considered final.

Size Matters – Please Choose Carefully

We strongly encourage all customers to refer to the size chart before placing an order. Since we do not offer returns or exchanges for size-related issues, ensuring the correct fit before purchase is essential.

Defective or Damaged Items

We only offer exchanges/return in case of a defective or damaged item. Parcel opening video is necessary for this claim.

If you receive a defective piece, please follow these steps:

1. Contact us within 48 hours of delivery at queries.afloraindia.@gmail.com
2. Include your order number, a clear photo of the defect, and a brief description of the issue.
3. Once verified, we will process an exchange/return for the same item.

Eligibility for Exchange

• The product must be unused, unwashed, and in its original packaging.
• Exchanges are not applicable for minor color variations due to lighting or screen settings.

Thank you for understanding and supporting our hygiene-first approach. For any concerns, feel free to reach out to us—we’re here to help!